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Gloster Outlet

Gloster E-Outlet Warranty

GENERAL WARRANTY COVERAGE

Our products are warrantied to be free from material defects in workmanship, materials, and construction from date of purchase for a period of one year when used for normal, residential outdoor use.

 

WARRANTY LIMITATIONS AND EXCLUSIONS

Our products are not warrantied against normal wear and tear; accidents, abuse, or neglect; or from damage resulting from improper use, care, or storage. Damage resulting from misuse, alteration, negligence, accident or normal wear is not covered by this warranty. 

 

Because many of our products are handcrafted and made with natural materials, variations in size, shape, and color can be expected. The natural variations in wood and the hand-finishing techniques used to create many of Gloster’s products and finish colors may vary from piece to piece.

 

These warranties do not cover such variations or any differences between floor samples, swatches, or printed illustrations and your item(s). Gloster is also not responsible for color variations in fabric or leather upholstery due to dye lot variations that may occur with nonconcurrent orders. Any product modification by reseller or consumer, or use of non-Gloster parts, voids this warranty.  

 

WARRANTY SERVICE

If you have an issue with your Gloster product that you feel is covered by this warranty, contact sales.ecare@gloster.com. You will need your dated sales receipt to initiate your warranty claim; as the warranty period begins at the time of purchase. The sole remedy provided by Gloster under this warranty will be to replace product with comparable product of equal or lesser value which is of like kind and quality. If your product is replaced, the limited warranty will not be renewed or extended to any replacement item received.